CISP/PCI Certified and Visa-registered HR-IPSP  
 

If you are selling products, services or content on the Internet then DHD Media can help you do it better with a turnkey solution that is tailored to meet your specific needs. Our DigiBill© real-time Credit Card Billing, Processing and Fraud protection systems are widely recognized by the banking community as the most secure, efficient and effective in use on the Internet today.

IPSP: Now all online merchants can take advantage of DHD’s industry leading payment processing, fraud-scrubbing and reporting tools that have been available only to industry leaders for the past 10 years! With our time-tested methodologies and proprietary technology, your revenue grows in a hassle-free, reliable way that the experts have come to rely on. Completely integrated 24/7 enterprise class services of our IPSP offering include:

  • 24/7 Live Customer Support via both phone and email
  • Voluminous detailed reporting of all of your transaction and customer data
  • Reliable weekly payouts directly to your account
  • Fully-integrated affiliate program management tools
  • Fully-integrated email marketing campaign tools
  • Ease of implementation and use
  • Customized one-on-one consultation and support for you and your business
  • Cost-effective pricing
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If You Do Have A Merchant Account
DigiBill© Serves the needs of merchants who manage their business with an individual Internet merchant account handling their own customer service. DigiBill© provides transaction processing, fraud control, business reporting tools, subscription capability, shopping cart functionality, and affiliate management.

DigiBill© Internet Billing Management
DigiBill delivers Fast, Secure and Robust Billing and Processing of credit card, ACH (online check) & 2000 Charge transactions. If you are looking to boost your sales with faster transaction processing speeds, while staying ahead of the most stringent security standards, DigiBill© you will benefit from:

• Real-time Transaction Processing—with 2-3 second authorizations and transaction times.
• Recurring Billing—with worry-free renewal processing
• Password Maintenance—only your paying members will have access
• Secure Order Capture—via SSL to keep your customer data safe at every point in the transaction.
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Fraud/Chargeback Protection
DHD Media’s chargeback ratio for Visa/MC has consistently been in the 0.5% area. This places us, and our clients, well below the 1% limitation that has been instituted by banks. We give you the resources you need to ensure that your transactions stay yours with:
• Specially Trained Anti-Fraud Customer Service Representatives—to help you keep your chargebacks down
• Very Low Chargeback Ratio: 0.5%--acknowledged as the lowest in the industry
• Advanced Anti-Fraud Toolsuite—automated security protects you from chargebacks
• Established Relationships With Major US Banks—we can help you get an account
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DigiGear© Financial Reporting & Marketing Tools
DHD Media’s real-time reporting application, DigiGear© gives you the ability to look at your business with comprehensive clarity in order to operate more efficiently and make the most accurate projections. It captures data in ways that help you better discern how and where to refine your efforts, and is continuously updated to deliver up-to-the-minute data for your evolving requirements. With it, you will have access to:
• Real Time Reports—give you accurate feedback whenever you need it
• Projection Reports—help steer your business with clear vision
• Renewal Performance—to track your renewal transactions to maximize profits
• Available Online 24/7/365—use a web browser to view your reports from anywhere
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24/7/365 Customer Service
DHD Media’s customer service representatives are among the most experienced in the business, and they are available to you and your customers 24 hours a day, 7 days a week. Additionally, our representatives are specially trained to identify risky transactions to protect your merchant account from chargebacks. You benefit from:
• 24/7/365 Live Phone Support—no phone tree, voicemail or busy signals
• 24/7/365 Live E-mail Support—representatives answer emails within 45 minutes or faster
• 24/7/365 Online Customer Support Tools—customers can troubleshoot their break/fix issues in real-time
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